Small businesses that pivoted during the pandemic may find that some of those changes are here to stay, reports Cleveland.com.

When the pandemic hit, Carolina Sanchez-Hervas had to make some big changes to her small business. Limited by government restrictions, her company CSH Translations, which provides live interpretation for court cases, began offering virtual services to support clients whose needs couldn’t wait. While the transition was challenging at first, it helped her company grow in unexpected ways.