Standard operating procedure for the company handbook usually requires new hires to attest with a signature that they have read and understood the information within the handbook. We deliver the handbook, request their signature, and then retain the documents for our records. However, you have an opportunity to do more with this important business practice.

The first thing that everyone asks when they are ready to engage an independent contractor is whether the latter has all the necessary documents. Although the papers needed to hire independent contractors are not as many as those needed for the employees, they are still important for both the contractors and companies wanting to hire them. As such, getting them ready before the beginning of any contract is invaluable as it leads to the establishment of a steady working relationship and trust.

Finding the right person for a role may be the hardest part about having direct reports. Interviews give you a very short amount of time to assess and determine a person’s capability and fit, and much rides on these hour-long discussions, for both you and the candidate. So, make the most of your time by following best practices and avoiding a few fatal flaws of interviewing.

Bosses might want to take notice if employees view their jobs as “the daily grind.” A disgruntled and disengaged workforce can undermine production and harm customer relations, while a happy, engaged workforce does the opposite. “If you take care of your employees, they will be better prepared and far more motivated to take care of your customers,” says Shawn Burcham (www.shawnburcham.com), founder and CEO of PFSbrands and author of Keeping Score with GRITT: Straight Talk Strategies for Success.