Instagram is the new word of mouth for many small businesses, reports The Verge. Savvy businesses can use the social media platform to grow their business.

According to Forbes, a new survey by Vistage finds that small to medium sized business are starting to incorporate artificial intelligence into their technology. The primary place AI is appearing is in “smart” CRM (customer relationship management) platforms.

Online reviews are important for a business, but it can be hard to get people to review your business, reports Entrepreneur. There are a few things you can do to encourage your customers to give you a review, such as using your existing email list and sending an email encouraging your customers to leave a review.