Conversocial, social messaging for customer care, has announced that Conversocial and some of its customers are among the first to gain early access to the closed beta of Facebook Messenger customer chat, a newly-released capability that enables people to talk with businesses across web and Messenger. Read more...

Increased gains in the stock market and a high number of available jobs has Americans experiencing their highest level of personal financial satisfaction in the 24-year history of the AICPA’s Personal Financial Satisfaction Index (PFSi). The new high reached by the Q3 2017 PFSi, released today, eclipses the previous record reached right before the great recession (Q4 2006). The AICPA began issuing the PFSi quarterly in January 2015, with the data for the index tracking back to 1994. Read more...

 In today's rapidly evolving technological landscape, it's critical for businesses and other organizations to be prepared for – and know how to respond to – cybersecurity incidents. Many organizations, however, have a lot of work to do when it comes to guarding against cyber threats. In MediaPro's second annual State of Privacy and Security Awareness survey of employees and the general public, for the second consecutive year, the average respondent was rated a security "novice" after being quizzed about security and privacy best practices.

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