goDough is the state-of-the-art WAP, SMS, or app-based mobile banking solution that approximately 610 banks and credit unions have selected. It is currently supporting 99 mobile service carriers. It supports traditional in-branch and online transactions such as balance inquiries, funds transfers between accounts, and transaction viewing; and accommodates all account types, including checking, certificates-of-deposit, money markets, loans, and lines-of-credit.
RDA, which is available through Jack Henry & Associates' ProfitStars(®) division, enables consumers and small businesses to make remote deposits using compatible smartphones, compliant tablet devices, and flatbed scanners. Checks are photographed using smartphone and tablet cameras or scanned using flatbed scanners, converted into electronic transactions, and processed through the ACH or Check 21 image exchange networks. Celent has recognized ProfitStars' RDC solutions as the market share leader since 2008 based on financial institution implementations and licensed end-users.
According to Jason Hawkins, vice president at Oklahoma City-based First Fidelity Bank, "We believe a contemporary and evolving mobile strategy is important for our clients and our bank, and mobile capture is an important component of that strategy. Mobile capture provides our retail and small business customers with the most convenient anytime, anywhere remote deposit capabilities available today along with an intuitive user experience and an extremely reliable and secure service. Mobile capture is generating an array of benefits for our bank including the ability to further streamline the deposit process, drive additional operating efficiencies, and reduce operating and labor costs. Expanding our mobile strategy with this new self-service channel also helps us retain and attract loyal customers, and provides another competitive distinction in the markets we serve."
According to Tony Wormington, president of Jack Henry & Associates, "Mobile banking is a strategic service that financial institutions must offer to attract and retain tech-savvy consumers in today's highly competitive financial services industry. Remote deposit functionality is a high-demand extension of mobile banking that we are uniquely positioned to deliver by integrating two market-leading solutions. Mobile remote deposit capture further enhances customer convenience, self-sufficiency, and service. We expect goDough will continue to generate strong adoption rates among financial institutions as consumers expect virtually every service that is delivered via online banking to be delivered via the mobile channel."
Financial institutions implementing Jack Henry & Associates' mobile remote deposit solution must have the goDough iPhone app version 2.7.5 or newer and the goDough Android 2.0 version or newer.