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SMBs Ready to Take Advantage of Automation and AI

Monday, Oct 09 2023
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SMBs Ready to Take Advantage of Automation and AI robot playing piano

A recent study from airSlate, a leader in document workflow automation solutions, has revealed that small and medium-sized businesses (SMBs) are ready to embrace automation and artificial intelligence (AI) to scale and compete in the current business landscape. The survey of 1,000 U.S. SMBs, conducted by Propeller Insights on behalf of airSlate, showed that SMBs are looking for purpose-built and cost-effective tech solutions to optimize their operations. Respondents ranked business productivity solutions, such as document workflow automation and esignature tools, as the most pressing technology needs. The study suggests that investing in the right business technology solutions and streamlining an unwieldy tech stack are essential to an organization becoming more productive.

The findings of the airSlate study are certainly interesting, and it is encouraging to see that SMBs are eager to take advantage of automation and AI to compete in the current business landscape. However, it is important to remember that the survey was conducted on behalf of airSlate, and so the results may be biased. Additionally, the survey only included 1,000 U.S. SMBs, which is a small sample size when compared to the estimated 30 million SMBs in the U.S. Therefore, it is important to take these results with a grain of salt

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