Why do some people feel SOP is a bad word? Why would anyone resist a standard operating procedure (SOP)? Committing a procedure to paper seems to make sense, but then there are complaints like, “We need to stay nimble,” “I already know how to do it,” or “It's too complicated to put into words.”

If you already work with or need to find a supplier for your business, then you may want to consider the type of relationship you’ll establish. A supplier relationship can be integral to the success of the business, so it’s one that you want to nurture and foster. From amicable to difficult or mutually rewarding, the way you treat your supplier can define this important relationship.

At first, when your company was new, you were responsible for everything. From opening for the day to writing orders, making product, shipping orders, balancing the books, and closing, you were the solo operation every day. But at some point, the company will reach a tipping point when you simply can’t do it all and succeed. You need to grow.