Small businesses are increasingly turning to technology to stay competitive and grow their businesses. According to Jordan Crenshaw, the Senior Vice President of the Chamber’s Technology Engagement Center, 95% of small businesses are using at least one type of tech platform. This includes digital payments, marketing, social media, digital sales, and even AI. These tools are helping small businesses to make things easier for their customers and draw them into their stores. Four out of five small businesses are using social media to bring in customers, while nearly half are using digital payments and point of sale tools. One quarter of small businesses are already using AI to help them with their operations.

Solid Technology Solutions Inc., an IT services company based in Edmonton, Alberta, is hosting Small Business Tech Day on November 16th. This free online event will feature celebrities like Shark Tank's Robert Herjavec, AI expert Adam Cheyer, and best-selling author Mike Michalowicz. The event is designed to help small businesses equip themselves with the best technology and practices available today to increase productivity and profitability while protecting them against online threats. Grant Dakin, President of Solid Technology Solutions, said that small businesses need to be aware of the quickly changing landscape and have the right tools, software, and support to improve their quality of life and increase profitability.

The U.S. Chamber of Commerce recently released the second edition of their report on the impact of technology on U.S. small businesses. The report covers topics such as antitrust, climate change, data privacy, and supply chain, and provides insight into how technology is transforming the way small businesses operate. It also outlines the challenges and opportunities that small businesses face in the current environment.